Microsoft Dynamics 365 services
For years, AD Infosystem — a Microsoft Gold Partner — has been helping clients enhance customer relationships, heighten efficiency and profitability, and streamline the sales process while reducing operational costs.
Our Microsoft Dynamics 365 expertise helps organizations break down customer experience barriers, increase business performance and foster growth — with intelligent CRM, ERP and software solutions.
Where a Dynamics engagement usually starts
- Integrated Software Vendor services
- Customizations and integration with LOB applications
- Upgrade to the latest version and migration from legacy ERP
- Product engineering, adoption training and implementation support
Six Dynamics 365 service lines
Licensing & Consulting
A detailed look at the organization's business and processes, so they buy the correct amount and type of Dynamics 365 licenses.
Dynamics 365 Implementation
Functionality mapping and gap analysis through to data migration, user training and release management.
Dynamics 365 Customization
Custom objects, report design, data and process integration, and predictive dialers — the ways the platform gets shaped to how the business actually sells.
Upgrade & Migration
Upgrade your application, refresh the database, migrate data, modernize legacy systems, then move through object migration.
Integration & Testing
Seamless integration with ERP, CMS, web and mobile portals and other business systems — plus workload capacity testing and integration verification.
Support & Maintenance
Move CRM, Great Plains, AX, SL, NAV and Salesforce systems onto Dynamics 365, with flexible ad-hoc and SLA-backed engagements.
Dynamics CRM for unique industry needs
We generate tailored solutions for industry-specific needs by leveraging our expertise in Microsoft technologies and CRM applications.
Financial Services
Streamline international financial operations, stay aware of performance in real time, foresee future trends and make data-driven decisions.
Manufacturing
An integrated solution that optimizes production planning, project management, operation scheduling and cost management.
Supply Chain
Digital optimization through advanced warehouse and inventory management — visibility, fulfillment, product analytics, material sourcing and integrated logistics.
What a Gold Partner brings to the table
A reputable and highly experienced Dynamics 365 development company with an outstanding track record of repeat customers.
Microsoft Gold Partner
Highly experienced and knowledgeable in Dynamics 365 development services and the full range of Microsoft products.
Microsoft CoE
A Microsoft Center of Excellence — a specialized practice focused on MS Dynamics.
24x7 Support
Comprehensive Microsoft Dynamics service from strategizing to developing and deploying, plus 24/7 post-deployment support.
Certified Resources
Certified professionals with extensive experience customizing Microsoft Dynamics 365 to meet unique needs.
Verticals Serviced
Tailored solutions across social care, healthcare, retail, information technology, banking, insurance and manufacturing.
Commitment to Quality
A well-established Microsoft Dynamics services model that provides affordable and reliable solutions.
Consultants under versatile engagement models
Highly adaptable engagements that include on-demand developers, consultants and managed services.
Fixed Price Model
Designed for small and medium-sized initiatives — customers pay a fixed cost for all essential deliverables throughout the project.
Time and Material Model
For a project that has to stay adaptable to quick alterations. Customers are invoiced monthly based on the work completed.
SLA / Milestone-Based Model
For projects that are iterative and process-oriented, with distinct internal and external milestones.
Build Your Team Model
Hire best-in-class programmers exactly when and where you need them, for as long as the work runs.
How a Dynamics 365 project runs
We adhere to the globally renowned Agile software development process for all development projects.
Assessment of Requirements
Professionals evaluate project goals, needs and expectations to craft a comprehensive development plan.
Agreement on Service Models
A custom engagement model that best aligns with your unique needs and resources.
Design and Development
Design and development teams collaborate on a step-by-step experience that meets your requirements and objectives.
Testing and QA
Comprehensive testing, client feedback and documentation integrated into every process step.
Support
Once an application goes live the real journey begins — daily supervision and debugging to keep it running effectively.
The questions we are asked first
How do I avail of Microsoft Dynamics 365 consulting services for CRM development?
Our SME connects with you to understand the requirements and evaluate the scope of the task, then presents a project proposal and several engagement models tailored to your situation. We kick off with no delay following the contract signing.
How can you assist me in developing a workable solution from Microsoft tools?
As a Microsoft Gold Partner and an expert Dynamics 365 CRM consulting firm, we specialize in the conception and development of solutions that integrate into your IT infrastructure while driving improved productivity.
Can I hire managed services for Dynamics 365 development and maintenance?
Absolutely. We offer Dynamics consulting, managed services, IT support and highly qualified workers for enterprise or SMB-level projects, with the versatility to match your commitment.
How much does it cost to outsource the project?
Multiple elements affect the price — scope, technology stack, person-hours necessary for completion, and the engagement model used. Our expertise ensures a combination of affordability and quality.
How will I assess the progress of my Dynamics 365 project?
We inform all stakeholders — clients, teams, managers and other interested parties — about project development. You can access real-time progress and updates any time by logging in with the credentials we provide.
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